
Versatile, analytical user experience professional with an extensive track record of successful research and design projects in agile UX design and product development. Expertise lies in identifying problems, understanding users and their behaviors, translating findings into insights and UX requirements, and applying these into new product/experience development. Accomplished project manager and hands-on researcher/designer; managed multiple projects at all phases of the product development process from concepting to marketing, conducting in-house studies and partnering with outsourced agencies to meet objectives, working closely with management board, and leading fellow designers and related teams.
samsung.com
kbfg.com
scad.edu
starbucks.com
yahooinc.com
United States
Senior Manager, User Experience Research
Yahoo
• www.linkedin.com/company/yahoo
• Full-time
Aug 2022 - Dec 2024
Greater Seattle Area
UX Research Manager
Starbucks
• www.linkedin.com/company/starbucks
• Full-time
Jun 2021 - Jul 2022
Seattle, Washington, United States
Professor, User Experience Design
Savannah College of Art and Design
• www.linkedin.com/school/savannah-college-of-art-and-design
Jan 2019 - Jun 2021
Savannah, Georgia Area
Lead & Sr. Researcher, Consumer Market Insight, Samsung Mobile Marketing
Samsung Electronics
• www.linkedin.com/company/samsung-electronics
Jan 2015 - Dec 2018
South Korea
Lead & Sr. UX Researcher, Samsung Mobile Design
Samsung Electronics
• www.linkedin.com/company/samsung-electronics
Mar 2009 - Dec 2014
Seoul, South Korea