Technology is ever-changing and only organizations that have that laser focus on putting their customers first will last in this infinite game. This is what inspires me to do what I'm doing now because, through the innovative use of programmable communications, we open up a world of opportunities for organizations to better connect. communicate and serve their customers. The current role that I'm in, allows me to speak to business leaders and technologists from various industries and translate business challenges in their customer journeys into an opportunity for my customers, to reach out to their customers, through the use of Vonage's best-in-class programmable communication APIs technology. With over 4+ years of sales experience in the software industry working with customers from both Large Enterprises and SMBs in South East Asia, I work with my customers combining a data-driven approach to enhance their customer experience/journey to meet their strategic business objectives. Managing various accounts across the region in my sales career, I have established close business relationships with various business leaders such as CIOs, CTOs, CAOs & Business Owners. I have experience in Direct Sales, Business Development, Regional Account Management, New Account Development, and collaborative Indirect Sales with Strategic Alliances & Channels teams. With expertise in strategic planning, market plan execution, territory planning, develop Go-to-market strategy, competitor and market analysis, and strong relationship management. Known for my capability to go above and beyond for my customers in all situations. Experienced in selling into specific industry verticals with proven ability to balance sales target achievement and offering substantial customer benefits & value-added services. Domain knowledge in risk, fraud and customer experience for Banking, Financial Services, Insurance, Pharmaceuticals, Retail and B2C industry.