I am exceptionally driven, proactive and self-motivated with a passion for customers and forging connections through social media. I have extensive experience in marketing, PR, and customer support, all of which have developed my communication and relationship-building skills. Tenacious, creative and quick to learn, I am highly flexible and competitive, and my talent for organisation is one of my key strengths. I take a strategic and logical approach to challenges and have the ability to develop and motivate others, leading to my highly effective performance within tight deadlines and high pressure working environments (as part of a team or on my own initiative). Specialties: Community management, crisis management, customer support, social media management, training, writing, editing, proofreading, public speaking, marketing (particularly digital), event planning, production and execution, management of teams, project and campaign development, social media strategy and content creation, interpersonal communication, blogging, creating copy.