
Bringing Agency—a customer intelligence center for your whole company.
I believe that small is the new big. Headcount is no longer a flex. My new company Agency—the AI agent for customer success—empowers companies to scale with small, autonomous teams. I’ve seen what it takes to scale. This shift—toward smaller, faster, AI-native companies—is the one worth betting on. I’ve spent 20+ years building software companies. I founded Performable. Acquired by HubSpot. Then started Drift. Exited for $1B.
agencyinc.com
hubspot.com
performable.com
array.vc
aspeninstitute.org
ibm.com
drift.com
Boston, Massachusetts, United States
Customer Success Manager
Agency AI
• www.linkedin.com/company/agency-inc
• Full-time
Jun 2023 - Present
Boston, Massachusetts, United States
Venture Partner
Array Ventures
• www.linkedin.com/company/array-ventures
• Part-time
Nov 2023 - Present
San Francisco Bay Area
Henry Crown Fellow
The Aspen Institute
• www.linkedin.com/company/the-aspen-institute
• Full-time
Mar 2022 - Mar 2024
Boston, Massachusetts, United States
Founder and CTO
Drift
• www.linkedin.com/company/drift
Jan 2015 - Jun 2023
VP of Engineering
HubSpot
• www.linkedin.com/company/hubspot
Jun 2011 - Sep 2014
Cambridge, MA
Founder and CTO
Performable
• www.linkedin.com/company/performable
Sep 2009 - Jun 2011
VP of Engineering
Lookery
• www.linkedin.com/company/lookery
Sep 2008 - Aug 2009