I am a digital product owner at Standard Chartered Bank, with over 15 years of experience in digital transformation, customer experience, and innovation in the fintech, insurtech, and mobile payments space. I have a master's degree in IT, with a focus on project management, IT security, and IT strategy. My mission is to create better experiences for end-customers by applying human-centered design principles, customer insights, and emerging technologies across banking channels. I work with clients and staff to co-create and beta-test concepts, and coordinate the portfolio of initiatives, using design thinking, project coordination, and change management skills. I am passionate about fintech, online payments, seamless user experience, innovation, and business strategy in the APAC region. I am committed to transforming organizations to deliver a digital and client-centric experience for consumers.