Senior Technical Writer

Extensive experience in content management and iX program management, with special focus on the customer and an emphasis on user experience. Proven track record in increasing product quality and reducing overall product cost. Manage and produce all phases of multi-audience documentation deliverables, including planning, writing, editing, reviews, contractors and third-party contributors, and final production. Recognized by peers and managers as a skillful communicator and a valued team member and/or sole producer of customer documentation.