
Experienced Customer Success Manager with a demonstrated history of working in eDiscovery and cybersecurity. Skilled in change management, project management, and creating scaleable processes for a growing team. I work to make sure my clients have a positive customer experience while extracting the most value from the product in an efficient time-to-value.
everlaw.com
eliteprep.com
darktrace.com
wfu.edu
imply.io
San Francisco, California, United States
Technical Success Manager, Strategic Accounts
Imply
• www.linkedin.com/company/imply
• Full-time
Apr 2023 - Present
San Francisco, California, United States
Technical Success Manager
Imply
• www.linkedin.com/company/imply
• Full-time
Aug 2021 - May 2023
San Francisco, California, United States
Customer Success Manager, Onboarding and Escalation Specialist
Darktrace
• www.linkedin.com/company/darktrace
• Full-time
May 2020 - Aug 2021
San Francisco, California, United States
Customer Success Associate
Everlaw
• www.linkedin.com/company/everlaw
• Full-time
Jun 2019 - Apr 2020
Oakland, California, United States
Intern
Bay Area JusticeCorps
• www.linkedin.com/company/bay-area-justicecorps
Sep 2018 - May 2019
Hayward, California
Writer
Berkeley Political Review
• www.linkedin.com/company/berkeley-political-review
Sep 2017 - May 2019
Berkeley, California
Debate Coach
The Harker School
Aug 2017 - Aug 2018