Senior technology leader, crisis manager, and senior systems engineer with the demonstrated ability to successfully manage multiple cross-functional teams and projects simultaneously. Specialties: Specialties include incident management, crisis management, technical project management, disaster recovery, innovations in command and control, and emerging technology evangelist. - Strategic Planning and Vision - ITIL and ITSM - Incident, Problem, and Change Management - Site Reliability Engineering - Cloud-Based Architecture - Service Delivery - Agile Methodologies - Scrum - Reporting and Analytics - DevOps