For more than two decades I’ve worked closely with organizations to identify new opportunities for growth and turn customer insights into new products, services, and businesses. Like the diverse teams I lead, my hybrid background spans traditional boundaries and includes applied anthropology, design planning, organizational psychology, and growth strategy. I excel at crafting engagements and leading teams to not only deliver growth, but also create cultures of innovation in the process, enabling them to achieve repeatable and sustainable success. My work has been profiled in the New York Times, Bloomberg BusinessWeek, AdAge, and the San Francisco Chronicle, among others. I am a frequent speaker and have taught and guest lectured in several Masters of business and design programs in the US and Mexico.