As the Director of Renewals, Customer Team at BlackLine, I lead a global team focused on client renewals and collaborate closely with Sales and Account Management to drive Growth and Retention initiatives. With over 20 years of experience in strategic business leadership, customer relationship management, account management, sales, and sales operations, I’ve worked with a range of organizations—ranging from start-ups and pre-IPO companies to public tech firms and financial institutions. I’m passionate about building strong cross-functional relationships both internally and externally to drive business success and align with the company’s mission. Whether you're in acquisition mode and need guidance on contracts and integrations, in scaling mode and looking for territory planning strategies, or in growth and maturing mode focused on NRR and adoption, I’m always eager to connect and share insights. 3rd Party Analysis over the years: https://www.saastr.com/5-interesting-learnings-from-blackline-at-400000000-in-arr/ https://www.saastr.com/5-interesting-learnings-from-blackline-at-600000000-in-arr/