Driving Efficiency and Customer Success in B2B SaaS | Passionate about Innovation and Excellence

Client focused highly motivated self-starter with a proven track record of defining success. Technically skilled manager with excellent analytical skills and over 8+ years experience in enterprise-level customer service, particular expertise in identifying, implementing and supporting technology solutions that optimize business processes. Dedicated, detailed and a results-oriented team member who successfully collaborates with technical and business resources to successfully deploy and maintain software applications. Extensive experience with Salesforce, installing and configuring terminal servers, SaaS and cloud technology.