
Driving Efficiency and Customer Success in B2B SaaS | Passionate about Innovation and Excellence
Client focused highly motivated self-starter with a proven track record of defining success. Technically skilled manager with excellent analytical skills and over 8+ years experience in enterprise-level customer service, particular expertise in identifying, implementing and supporting technology solutions that optimize business processes. Dedicated, detailed and a results-oriented team member who successfully collaborates with technical and business resources to successfully deploy and maintain software applications. Extensive experience with Salesforce, installing and configuring terminal servers, SaaS and cloud technology.
San Diego, California, United States
Director of Payroll
PrimePay
• www.linkedin.com/company/primepay
• Full-time
Feb 2023 - Present
Director of Customer Growth & Success
TOOTRiS
• www.linkedin.com/company/tootris
• Full-time
Oct 2021 - Jun 2023
San Diego Metropolitan Area
Sr. Program Manager
Netradyne
• www.linkedin.com/company/netradyne
• Full-time
Feb 2021 - Oct 2021
San Diego, California, United States
Sr. Client Services Manager
AbacusNext
• www.linkedin.com/company/get-caret
• Full-time
May 2017 - Feb 2021
San Diego, California
Technical Services Manager
Cloudnine Realtime
• www.linkedin.com/company/cloudnine-realtime
Sep 2015 - May 2017
Greater San Diego Area
Jr. Systems Administrator
Cloudnine Realtime
• www.linkedin.com/company/cloudnine-realtime
May 2013 - Sep 2015
Greater San Diego Area
Quality Assurance Technician
SpareBackup
Apr 2011 - Jun 2012
Palm Desert, CA / Minden, NV
Helpdesk Technician
SpareBackup
Sep 2010 - Apr 2011
Palm Desert Ca / Minden Nv