
Hey there! I'm a customer focused Technical Support leader with a background in the software industry (MDM/Mobile Device Management). Throughout my career, I've developed strong problem-solving and communication skills, which have helped me effectively create, lead, and manage technical support teams. One of my greatest strengths is my ability to identify areas for improvement and drive innovation. I'm always looking for ways to streamline processes and find creative solutions to complex issues. I'm also extremely proud of my achievements in driving employee engagement. For two years, I was able to achieve a 100% employee engagement score through corporate engagement surveys, which is a testament to my leadership style and commitment to creating a positive and inclusive work environment. Overall, I'm passionate about using my technical and leadership skills to help organizations succeed. I'm excited to connect and explore opportunities to collaborate and drive positive change.
airtable.com
geeksquad.com
chippewa.io
jamf.com
bestbuy.com
Chippewa Falls, Wisconsin, United States
Senior Client Platform Engineer
Airtable
• www.linkedin.com/company/airtable
• Full-time
Nov 2024 - Present
Chippewa Falls, Wisconsin, United States
Founder and Consultant
Chippewa.io
• www.linkedin.com/company/chippewa-io
• Full-time
Feb 2023 - Nov 2024
Chippewa Falls, Wisconsin, United States
Senior Manager, Technical Support Operations & Enablement
Jamf
• www.linkedin.com/company/jamf-software
Mar 2020 - Dec 2022
Eau Claire, Wisconsin, United States
Manager, Technical Support
Jamf
• www.linkedin.com/company/jamf-software
Jul 2018 - Mar 2020
Eau Claire, Wisconsin
Senior Support Engineer
JAMF Software
• www.linkedin.com/company/jamf-software
• Full-time
Mar 2017 - Jul 2018
Eau Claire, Wisconsin Area
Technical Support Engineer II
Jamf
• www.linkedin.com/company/jamf-software
Apr 2016 - May 2017
Eau Claire, Wisconsin Area