
Customer success leader with a startup mindset, passionate about leveraging technology to deliver exceptional support and scale operations in fast-paced, high-growth environments. I thrive in dynamic settings where innovation and customer-centricity are at the core. Whether it’s optimizing processes, implementing automation, or advocating for users, I’m dedicated to creating seamless experiences that empower customers and fuel business success. I’m inspired by startups that are redefining industries and pushing boundaries.
dapperlabs.com
boldpenguin.com
Kansas City, Missouri, United States
Customer Success Team Manager
Dapper Labs
• www.linkedin.com/company/dapper-labs
• Full-time
May 2024 - Present
Senior Customer Support Supervisor
Dapper Labs
• www.linkedin.com/company/dapper-labs
• Full-time
Jan 2023 - Jun 2024
Customer Support Supervisor
Dapper Labs
• www.linkedin.com/company/dapper-labs
• Full-time
Sep 2021 - Jan 2023
Lead Customer Support Agent
Dapper Labs
• www.linkedin.com/company/dapper-labs
• Full-time
Jun 2021 - Sep 2021
Senior Account Manager
BOLD PENGUIN
• www.linkedin.com/company/bold-penguin
• Full-time
Dec 2020 - May 2021
Customer Success Operations Associate
RiskGenius (Acquired by BOLD PENGUIN)
Jul 2019 - Dec 2020
Overland Park, Kansas