I am a motivated individual with a passion for operations and program management, always ready to take on new challenges. With over 13 years of experience in various technical environments, I have successfully led dozens of complex projects. I have consistently delivered best-in-class results even under tight deadlines. My expertise includes product management, product ownership (Certified Scrum Product Owner® - CSPO®), project management, knowledge management, Salesforce (Ranger Rank: 200+ badges), learning management, data analysis, and marketing. Additionally, I have a master’s degree in Technology Management from Memorial University, specializing in Engineering and Applied Science Technology. I previously graduated from the University of Waterloo majoring in Economics, minoring in Management Studues (bachelors), as well as McMaster University in Marketing (diploma). Colleagues would describe me as a self-motivated individual, a leader, an innovator, and a problem solver.