
With over three years of experience in the crypto, NFT, and DeFi industries, I am a passionate and skilled video producer, trainer, and customer experience specialist. I have multiple credentials, including Apple Certified Support Professional (ASCP), Certified Metaverse Expert (CME), and Certified NFT Expert (CNFTE), as well as a membership in the Blockchain Council. As a former Client Engagement Training Video Producer at Kraken Digital Asset Exchange, I worked collaboratively with other groups internally to maintain the integrity of the information within the training material offered. I produced short-form training videos for internal tools, delivering fresh content to a live audience using remote software. I also created new methods for teaching and implementing new procedures to a large number of internal employees. My mission is to use my video production and communication skills to educate and empower people about the potential and benefits of blockchain technology and digital assets.
kraken.com
bestbuy.com
apple.com
guitarcenter.com
delltechnologies.com
loves.com
Harrah, Oklahoma, United States
Client Engagement Training Video Producer
Kraken Digital Asset Exchange
• www.linkedin.com/company/krakenfx
• Full-time
Jun 2022 - Dec 2022
United States
Client Engagement Specialist
Kraken Digital Asset Exchange
• www.linkedin.com/company/krakenfx
• Full-time
Mar 2022 - Jun 2022
United States
Help Desk Technician
Love's Travel Stops
• www.linkedin.com/company/love%27s-travel-stops
• Full-time
Oct 2021 - Mar 2022
Oklahoma City metropolitan area, Oklahoma, United States
AppleCare Senior Specialist
Apple
• www.linkedin.com/company/apple
• Full-time
Feb 2019 - Apr 2021
AppleCare Senior Advisor
Apple
• www.linkedin.com/company/apple
• Full-time
Jun 2014 - Feb 2019
AppleCare Advisor
Apple
• www.linkedin.com/company/apple
• Full-time
Sep 2012 - Jun 2014