Passionate and dynamic Account Manager with over 12 years of experience delivering superior levels of customer service. While at ADT, trained and assisted in the promotion of 3 sales managers through utilization of efficient rapport building, motivational sales clinics, and demonstration of experienced leadership. At OMNI Security Inc, increased revenue by over 50% by developing its own residential sales department, creating strong customer relations, decreasing customer attrition, and streamlining business processes.