As a Senior Data Scientist at Shopify, I lead support sub-teams within the Retail department, leveraging data to improve the merchant experience. One of my key projects involved creating back-office tooling for retail merchants, such as inventory management and fulfillment, using data science techniques such as optimization, forecasting, and anomaly detection. I also work on extending the Shopify POS platform, enabling third-party developers to integrate with it. Previously, I was part of the Messaging team, where I led a sub-team that focused on driving product growth and increasing sales and conversions through conversational commerce. We used experiments and causal analysis to identify the best practices and features for engaging customers and merchants through chat. I have a Master's degree in Big Data from Simon Fraser University, where I learned how to apply advanced data analytics and machine learning methods to large-scale and complex problems. I also have a Bachelor's degree in Computer Engineering from Birla Vishwakarma Mahavidyalaya, where I developed strong programming skills in PHP and MySQL. I am passionate about using data to solve real-world challenges and create value for businesses and customers.