Highly motivated and results-oriented Computer Science graduate with a passion for problem-solving and a proven track record of success in IT support and project management. Skilled in a variety of programming languages and technical tools, with a strong foundation in data structures, algorithms, and computer systems administration. 𝐒𝐤𝐢𝐥𝐥𝐞𝐝 𝐢𝐧: 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐓𝐨𝐨𝐥𝐬: Microsoft Office Suite, BMC Remedyforce, Atlassian Trello/Zenhub, Jira, Slack, Google Analytics, Sharepoint, Infoblox, BeyondTrust Bomgar, Git 𝐏𝐫𝐨𝐠𝐫𝐚𝐦𝐦𝐢𝐧𝐠 𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞𝐬: JavaScript, Python, C, Scala, Swift, SQL, HTML, CSS, PHP, Bash 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Agile Methodologies, Scrum, Waterfall, Cost Control, Stakeholder Engagement, Sprint Planning, Task Delegation, Progress Evaluation, Asset Management, Communication, Leadership, Problem Solving, Critical Thinking, Adaptability, Technical Writing 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐧𝐠 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 & 𝐍𝐞𝐭𝐰𝐨𝐫𝐤𝐢𝐧𝐠: Linux, Windows, MacOS, Ubuntu, TCP/IP, DNS, DHCP, VPN, VLAN 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧: 𝐈𝐓 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Providing technical support to a large user base, maintaining a high satisfaction rate. 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Leading software development teams, meeting sprint goals, and fostering a positive work environment. 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Designing and developing secure, responsive web applications. 𝐀𝐬𝐬𝐞𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Optimised asset tracking processes at the University at Buffalo by collaborating with an agile IT team to design and implement a new system utilising Asset Panda and Microsoft 365 Suite. This resulted in a significant reduction in asset tracking time Looking to leverage technical skills and project management experience to contribute to a dynamic and innovative team. Feel free to connect!