🔹 Startup Strategy & Growth | Customer Success | Scaling Operations | Healthcare and Housing 🔹 With over 15 years in strategy, operations, and customer success, I specialize in scaling tech-enabled businesses and improving customer engagement. From leading P&Ls at multi-million-dollar companies to implementing RevOps solutions that drive efficiency, I thrive at the intersection of business strategy, operational execution, and customer-centric growth. ✅ What I Bring: ✔️ Startup Scaling: Built and led operations at high-growth startups, increasing retention by 20-35% ✔️ Customer Success: Owned $22M in client portfolios, ensuring growth & retention ✔️ Tech & Automation: Integrated AI and CRM solutions, reducing manual sales work by 40% ✔️ Cross-Functional Leadership: Comfortable as a leader or individual contributor, working across teams ✔️ Industry Passion: Looking to drive impact in telehealth, mental health, and housing startups 👋 Open to: Strategy & Operations | Customer Success | Account Management | Revenue Ops Let’s connect!