I am an enthusiastic, hard-working and disciplined customer service professional with a creative side and a good sense of humor. In my career I demonstrated the ability to work under intense pressure, I have resolved plenty of face-to-face enquiries, complaints and conflicts, always having the needs of the customers and the reputation of the organization at heart. My excellent customer service, patience, creativity and communication skills, combined with my relevant work experience, make me a real asset to any organization that I work for.