🎯 Currently working at the intersection of customer experience, onboarding, and product adoption. Passionate about building strong client relationships and turning feedback into growth. What truly drives me is helping clients adopt a product, building long-term trust, and ensuring they get maximum value from their experience. From onboarding to retention, I enjoy identifying pain points, structuring efficient customer journeys, sharing feedback with internal teams, and making sure every user stays engaged, satisfied, and autonomous. 🚀 As the co-founder of BlockLoads, I’ve built and launched several SaaS products in the web design space, specifically for the Shopify and e-commerce ecosystem — including AppSections, and soon DropSections and SectionsLab.