Hello! I'm Agus! a results-driven professional with 9 years of experience in dynamic environments and multiple industries, including cryptocurrency, financial services, and entertainment services. With a diverse background across customer support, administrative assistance, and language services, I've cultivated a unique skill set and a passion for fostering meaningful connections. Main achievements👇🏻 • Supported users in both English and Spanish at Binance, simplifying complex cryptocurrency concepts and verifying KYC documentation to uphold compliance standards. • Ensured superior service at Visa by managing inquiries across business accounts and streamlining support processes to improve efficiency. • At Growe, I review 50+ support tickets daily and temporarily assist additional regions, maintaining high standards. I am now seeking opportunities where I can leverage my quality assurance, support optimization, and bilingual communication skills to contribute to customer success and operational excellence in dynamic environments. Feel free to reach out at j.agustina.alfaro@gmail.com 📲 🏴Based in Córdoba, Argentina, I'm ready to embark on new journeys and make a meaningful difference.