Head of Product - CRM @ Global Holdings | MBA

At Global Holdings, leadership in product management for the CRM platform is the latest chapter in a focused career dedicated to enhancing customer engagement and retention. With expertise in CRM and strategic roadmaps, my role involves steering product vision, fostering cross-functional collaborations, and driving our CRM offerings to new heights. Previously at Amazon, we fortified the Prime ecosystem by integrating retention strategies with cutting-edge financial technology, a testament to our commitment to innovation and customer satisfaction. Our team's efforts are driven by a relentless pursuit of data-driven solutions that align with user needs and propel organizational growth, all while nurturing a culture of continuous improvement and collaborative success.