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As a Payment Methods Leader, you will be responsible for managing, optimizing, and expanding our portfolio of payment methods in Mexico. You’ll play a crucial role in connecting our platform with local and international payment rails, ensuring secure, efficient, and user-friendly payment experiences.

• Managing the lifecycle of local payment methods, from discovery and integration to performance monitoring and optimization.
• Acting as the go-to expert on payment systems in Mexico, including SPEI, CoDi, card networks (Visa/Mastercard), bank transfers, and alternative payments like OXXO Pay, Paynet, and digital wallets.
• Identifying and evaluating new payment partners and processors, negotiating terms, and supporting onboarding and integration efforts.
• Working closely with Product and Engineering teams to ensure seamless implementation of payment features across the platform.
• Collaborating with Compliance, Legal, and Risk teams to ensure all payment methods meet applicable CNBV regulations, KYC/AML requirements, and internal policies.
• Monitoring key payment KPIs (approval rates, failures, chargebacks, reconciliation accuracy) and leading continuous improvement initiatives.
• Providing ongoing market intelligence and insights on payment trends, user preferences, regulatory changes, and competitive landscape in the Mexican fintech market.
• Coordinating with Customer Support and Operations teams to address payment-related issues and improve the end-to-end payment experience for users.

• Bachelor’s degree in business administration, Finance, Economics, Engineering, Information Technology, or a related field.
• 3–5 years of experience in payments, fintech, banking, or e-commerce, ideally with exposure to payment method management in Mexico.
• Strong understanding of the Mexican payment infrastructure, including SPEI, CoDi, STP, acquiring banks, and cash-based payment models.
• Familiarity with PCI DSS, anti-fraud measures, and payment compliance requirements under CNBV and other local regulatory bodies.
• Excellent analytical skills with the ability to interpret data, monitor performance, and identify trends or issues.
• Strong communication and negotiation skills to manage partners and coordinate across teams.
• Knowledge of payment reconciliation, settlement, and treasury operations is a plus.
• Experience working with cross-functional product and technical teams (e.g., APIs, payment gateways).
• Proficiency in English (intermediate to advanced)
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