About the Team

The Revenue Operations Team is composed of innovative members driven to solve some of the more unique challenges within SevenRooms. We love what we do, and we do it well, in a work environment that is both fun and inclusive. Our team is responsible for the overall effectiveness and productivity of the organization, and we do this cross-functionally within SevenRooms to advance initiatives.

About the Role

In this multi-functional role of Revenue Operations Associate, you’ll support our rapidly growing Revenue Organization and play a critical role in supporting the streamlining of our revenue initiatives and processes. This role reports to the Director of Revenue Operations with frequent collaboration with other members of the Strategy & Operations team.

The Revenue Operations Associate will work closely with our revenue-facing teams such as Sales, Customer Success, and Marketing as well as our internal operation teams such as People, Legal and Finance to drive efficiencies and provide day-to-day support. Our ideal candidate is passionate about furthering their career in Revenue Operations. They are eager to demonstrate their experience while learning and understanding the technology and business needs driving our Revenue Organization. Most importantly, they have the unwavering desire to simplify everything in order to drive success.

You’re excited about this opportunity because you will…

• Become an subject matter expert of our Salesforce front-end environment to support our RevOps team in testing, documenting, and organizing new processes prior to release
• Monitor, optimize, and ensure data integrity across our Revenue tools
• Compiles and analyzes issue trends, identifies potential solutions, coordinates with proper team to address (enablement, development, bug fixes, etc)
• Educate and enable all users (revenue, finance, and legal departments) on how to best use our CRM to efficiently and effectively accomplish their goals
• Responsible for responding and resolving requests/issues that come in from users on a day to day basis
• Document existing processes and suggest enhancements to optimize and scale with the growing business
• Identify problems, create solutions and launch new processes to help solve business and system issues that may arise.
• Assist our RevOps systems team in their deployment needs such as reporting updates, historical backdates, and field visibility for data integrity
• Contribute to the larger revenue organization strategy through system processes
• Partner with our other centers of excellence of Revenue Operations

We’re excited about you because…

• 1-3+ years in Revenue Operations or related industries
• 1-3+ years experience with Salesforce, particularly in SaaS/Tech environment; certifications a plus
• Strong problem solving and resolution/support skills; ability to think outside the box and offer and implement new solutions
• Familiarity with other revenue tools such as Looker, Outreach, ZoomInfo, DocuSign, RingLead, and Salesforce Dataloader
• Strong written and verbal communication skills; ability to communicate and partner with different types of stakeholders
• Eagerness to jump in and own our support division of the Revenue Operations team
• Ability to work autonomously, meet deadlines, and thrive in a cross-functional work environment
• Have a great sense of humor and bring a little levity to your hard work

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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About SevenRooms

In 2011, Joel Montaniel, Allison Page, and Kinesh Patel founded SevenRooms after noticing that hospitality operators were missing a critical ingredient in the systems they were using to run their business: guest data. What began as a mission to help restaurants better understand and serve their guests evolved into a powerful platform used by merchants around the world.

With best-in-class tools for marketing, operations, and guest experience — all deeply integrated with its industry-leading CRM — SevenRooms empowers operators to drive revenue, streamline operations, and deliver experiences that keep guests coming back.

In 2025, DoorDash acquired SevenRooms to strengthen its in-store strategy and expand its merchant-first offerings. The combination brings together DoorDash’s scale, reach, and digital innovation with SevenRooms’ in-store capabilities to support hospitality businesses across every channel — from discovery and delivery to on-premise dining.

As DoorDash builds out its in-store capabilities, SevenRooms plays a central role in enabling merchants to grow their businesses and connect more meaningfully with guests, whether they’re ordering online or dining in. This move reflects DoorDash’s broader commitment to empowering local businesses, fostering stronger connections between consumers and the places they love, and building technology that meets merchants — and their customers — wherever they are.