Waterfall | 796 followers on LinkedIn. Engage customers on the mobile messaging channels that inspire interaction, foster loyalty, and drive sales. | Waterfall enables you to reach your customers where they are, and motivate them in the moment with enterprise messaging software built to drive engagement. Whether you'd like to send a targeted promotion, learn about your customers through quizzes and polls, deliver a loyalty pass via mobile wallet, or simply update a customer about their order, Waterfall is the mobile messaging platform for all your customer engagement strategies.