Smart Flows | 1,590 followers on LinkedIn. Smart Flows is a French software editor that supports major people flow management entities' (airports, train stations, shopping malls, exhibition centres, etc.) business leaders who are unaware of how customers use their facilities in understanding the customer behaviours in order to improve operations efficiency, increase retail revenues and raise customers satisfaction. Smart Flows has been providing a 360° view on customer flows for the past 10 years. Based in Paris, Smart Flows was created in 2011 and counts among its clients Paris Airport, Geneva Airport, Montreal Airport, Hong Kong International Airport, Munich Airport, Riyadh Airport, Gares & Connexions (the French Railway operator), Unibail-Rodamco-Westfield...