QAI | 38,130 followers on LinkedIn. Originally setup in Florida, USA, in 1980, QAI is today recognized as a leading global consulting and workforce development organization focusing on enhancing Operational Excellence in over 200 plus organizations spanning industry verticals like IT, BPO, Government/Public Sector, Telecom, BFSI, Automobile, Education and Pharmaceuticals through multi-faceted interventions which includes Advisory and Consulting, Training & Competency building and Assessments. QAI Global Services (QGS) provides advisory and consulting services for deployment of best practices and process improvement engagements in areas including Quality, Innovation, Project and Programme Management, IT Service Management, Testing and Service Excellence to name a few. QAI Global Institute (QGI), the workforce development division of QAI engages with individuals inside organizations and with professional communities.