Grupo Unísono | 11,919 followers on LinkedIn. Intelcia Spain (Unísono is now Intelcia) | At Unisono, for more than 20 years we have been working side by side with our customers across the globe to meet their demands as well as our own. We are a leading multinational company in multichannel contact centres, business process services and consulting, designed to enhance the customer experience. Our company was founded with the aim of giving customers a differential value proposition; we work closely with our customers from end-to-end in their procedures, becoming their strategic ally and making their goals our goals.