HEARD | 602 followers on LinkedIn. HEARD enables product and marketing teams to collect customer insights fast by using AI to conduct user interviews. | HEARD empowers product and marketing teams to collect customer insights fast by using AI to conduct user interviews. HEARD interviews help you understand customer needs, uncover product pain points, and validate new feature ideas. Our intelligent research platform uses AI to design studies based on your business objectives, moderate 1:1 interviews directly with your customers, and summarize insights, instantly.