The Enigma Bureau, LLC | 34 followers on LinkedIn. Customer insights and product strategy for complex businesses | We decode the “fuzzy front end” of new product development with customer research, competitive analysis and product strategy. We bring 20+ years of experience in customer research, strategy, and design to help companies solve their toughest problems. We pragmatically blend approaches to suit your specific needs, and connect dots across customer experience, business, technology, brand, and sales channels.