DigitalGenius | 20,552 followers on LinkedIn. DigitalGenius allows online retailers and ecommerce brands to fully resolve customer service queries using the power of AI and automation. Using AI Agents across all channels, leading brands such as On, AllSaints, Honeylove, Holland & Barrett, Rapha, Beauty Pie, and Caraway Home use DigitalGenius to provide 24/7 customer service support, help customers purchase, reduce response times, and take their customer experience to the next level.