Customer Imperative (acquired by Higher Logic) | 1,688 followers on LinkedIn. B2B SaaS Customer Success accelerator workshops, technology and customer experience. | Customer Imperative helps companies scale revenue by deploying customer success teams, processes and technology. With a deep focus on B2B SaaS, Customer Imperative serves CEOs, CROs, COOs and Customer Success leaders to help grow revenue faster while improving the customer experience. Companies that partner with us see immediate returns in revenue growth, customer retention and customer lifecycle management.