Caplena | 3,119 followers on LinkedIn. Gain deep insights from your CX & EX feedback, surveys and reviews in no time. | Caplena is the feedback intelligence layer trusted by leading brands and market research agencies to turn open-ended surveys, reviews, and employee feedback into precise insights — without the rigidity of traditional CX platforms. Built with Swiss precision, Caplena's combines deep analytical power with intuitive simplicity. Research teams conduct sophisticated analysis independently.