Company Info for verifi.com | Icebreaker

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Company Info for verifi.com | Icebreaker

verifi.com

verifi.com

11 members

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verifi.com

Members

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Private & Non-profit Board Member; Multiple Exit Fintech Founder: Womply, SoloGlobal, Verifi; Father, Husband, Outdoor Enthusiast, Pilot

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AI Product Management & Trust @ Meta | Technology and Product Leadership

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Java, Spring, Angular, Node.js, MySQL, MongoDB, Git, Agile, Scrum.

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Making it happen on the Firefox Desktop front-end team

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Founder & CEO @ Jember | Pioneering Trusted AI for Regulated Finance | Past Apple, Visa, Pwc with Multiple Exits as a Founder | Now building AI that is trusted, explainable, and always improving.

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I specialize in product design and growth operations. More recently, I've taken a hands on approach in the thrilling new AI platforms that have forced a fundamental shift on how we create and grow products. My work experience includes growth, strategic operations, and building applications in the fintech sector.

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Experienced operations and customer service leader with superb problem-solving skills and a passion for learning. Expeditiously makes decisions without compromising quality of service. Consistently exceeds productivity expectations and thrives under pressure. Excellent communicator throughout all media with customers and fellow team members. Proven track record in handling: - Extremely high volumes of customer communications - Supervision of customer service and operations staff - Resolution of escalated customer service issues - Managing schedules to ensure adequate staff coverage - Fraudulent order prevention and analysis - Monitoring of customer service staff to ensure quality standards are met - Coaching of staff to motivate and build individually and as part of a team - All aspects of computer administrative systems - Business needs and policies - Retail seasonal peak periods - Sensitive customer and business information Aptitudes: - Management and supervision - Editing/auditing - Process improvement and creation - Risk recognition - Continual hours of multi-tasking - Professional telephone skills - Fast typing speed - Use of social media for business purposes - International shipping knowledge - Impeccable language skills - Extreme attention to detail

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Manager of DevOps at Instead

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Experienced Operations Supervisor with a demonstrated history of working in the payments industry. Skilled in Analytical Skills, Sales, Credit Cards, Customer Relationship Management (CRM), and Editing. Strong quality assurance professional graduated from El Camino Real High School.

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