Company Info for starmediagroup.my | IcebreakerMembers

With extensive experience in the Customer Experience industry, leading the CS team across multiple channels and platforms such as Live Chat, E-mail, Inbound & Outbound calls, ticketing and Backend operations system, I have gained expertise in supporting and managing various tasks.
CRM softwares such as Salesforce, Freshdesk, GOS, Infobip, STRIPE, CRUISE, SIBS, and Zendesk.
I also do graphic design for social media marketing and public relations. I am proficient in delivering press releases, journal and article writing, copywriting, and graphic design for marketing ads.
DM's are always open!