Company Info for sonus.net | IcebreakerMembers
Senior Technical Writer with experience documenting both hardware and software products as well as writing for technical and non-technical users. Hardware experiences range from technical client-server, network appliances to one-button multimedia products. My software experiences range from business middleware to Managed Public Key Infrastructure (MPKI) applications. I am experienced with industry-standard tools and concepts.
EDUCATION
* M.S., National Security & Public Safety, University of New Haven, CT.
* Certificate: Telecommunications, California State University - East Bay.
* B.S., Technical Communication, Ferris State University.
* A.A.S., Audiovisual Production, Ferris State University.
RELATED COURSEWORK
2010 (SDL Structured Content Technologies Seminar)
SDL DITA Fest 2010
2009 (Washington State University)
Introduction to Virtual Worlds and Designing Virtual Worlds
2005 (University of New Haven)
* Integrated Studies of the Intelligence & Counterintelligence Communities
* National Security Programs Architecture and Mission
* Information Systems, Threats, Attacks, and Defenses
* Personnel Security Programs
* Securing National Security Information Systems
* Issues in Research and Policy Analysis
* National Security Charter and Executive Orders
* Computer Forensics
* National and World Threat Modeling
* Bioterrorism/Biodefense
PUBLICATIONS
Allen, Michael. "VRML: Product Documentation's Third Dimension." InterCom. August/September 1997: 4-8.
AWARDS
Achievement Award. 1994 Northern California Technical Publications Competition. Multimedia User Guide.
Specialties:
- Technical/Web Content Writing
- Computer Networking
- 3D Graphics/Visual Effects/Animation (https://mikeallenagenda.blogspot.com/)
- National Security
- Virtual Worlds (https://mikeallenagenda.blogspot.com/)
- Cryptocurrency enthusiast
- Software documentation
- End-user documentation
- Screenwriting
- Video production/editing (http://allenagenda.com/ 
