Company Info for scentair.com | IcebreakerMembers
I am a seasoned Operational Excellence Manager with 12+ years of experience in Customer Experience (CX). Throughout my career, I have developed and honed my skills in Quality Assurance (QA), Knowledge Management, and Operational Excellence, working with some of the most innovative and reputable companies in the tech industry, such as Coinbase and Binance.US.
My mission is to deliver outstanding results every time, by leading and empowering teams, planning and executing company-wide projects, and designing and implementing continuous improvement processes. I am passionate about applying the Kaizen philosophy and methodology to drive CX quality and excellence, and I am always eager to learn and explore new technologies and trends, such as Web3 and decentralized applications. I am a tenacious, focused, and driven individual, who thrives on challenges and opportunities to make a positive impact. 
