Company Info for roomonitor.com | IcebreakerMembers
With over 6 years of experience in the contact center industry, I have had the opportunity to develop and grow professionally in various roles, starting as a Level 1 and 2 agent, moving up to supervisory positions. Currently, I hold the position of Shift Manager at Roomonitor, working remotely and effectively managing teams with dedication and skill.
My career includes supervising and training teams, implementing strategies to improve operational efficiency, and optimizing the customer experience. My ability to adapt to different environments and challenges, along with my skill in leading and motivating my team, has been key to the success of the projects I've been involved in.
I am passionate about customer service and always looking for new opportunities to improve and learn. My goal is to continue growing in the industry, contributing my skills and experience to achieve organizational objectives and provide excellent service to our customers. 
