Company Info for rio2016.com | IcebreakerMembers
Sport and digital marketing professional with more than 15 years of experience;
Experience in developing and implementing marketing and digital strategies, promotions and events, clients, partners and sponsors relations and prospection;
Leadership and communication ability, courage, teamwork, creativity and determination are among the main characteristics that are displayed both in the professional and the private life;
Experience in companies of different segments in different positions and job descriptions such as brand and portfolio management, new products launch, accounts management, clients interface, and multi-task team management and leadership, demonstrating adapting skills.
Specialties: Sports marketing, digital strategies, partnership and sponsorship agreements and activation, branding, brand building and activation and events management. 
✔Nationality: Brazilian ✔LION™ - LinkedIn Open Networker ✔Trilingual (Portuguese, English, Intermediate French) ✉erica.mswong@gmail.com
I am a trilingual professional (Portuguese, English, Intermediate French) with a BSc in Statistics, Postgraduate Diploma in Market Research, MBA in Big Data and Analytics and overall 12 years of experience in statistical, big data, data analysis, fraud & risk analysis, business project support and internal customer relationship. Successfully interpret quantitative data and design statistical models in order to research and solve a company's problems or questions.
Career Highlights
- Experience creating unique statistics to deal with shortcoming issues and defensive metrics in complex databases.
-Applying expertise in analyzing and managing large-scale database applications and generating strategic reports and data analyses to propel business success.
-Driving a wide variety of projects—including system installations, documentation updates, software tools, and procedural improvements—throughout all phases of life cycles, from launch through execution.
- Software skills: ETL, SQL, R, SAS, Tableau, IBM SPSS, IBM Cognos, IBM i2, IBM iBase, STATA, Matlab, Github, Yaml
I’m always interested in hearing from former colleagues, managers, or just interesting professionals, so feel free to contact me if you’d like to connect. 
As an International Relations graduate I am always looking to connecting with people from all around the world and working in different areas.
I started my career as an intern at the Olympic and Paralympic Committee for the Rio 2016 Games.
There, I noticed my passion for providing excellent client service and building a legacy.
Then, while working for one of Brazil's biggest Education Startups: Estante Mágica, I learned a lot about giving a personal, direct and fast service to different types of clients. There I worked with the Onboarding, Support and SDR teams and I am proud to say that I have always been one of the top performers, giving me the opportunity to become a Supervisor in the SDR Team.
In 2020 I joined Carta as Support Analyst, where I assist stakeholders, investors and company admins manage their cap table and holdings.
At Carta I am constantly learning about the fintech and venture capitalist worlds and I feel committed to provide great and fast responses, problem-solving, troubleshooting and to boost clients' experience.
Great performance, efficiency and exceptional interpersonal skills are the three characteristics that my working partners usually highlight in me.
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Me graduei em Relações Internacionais pela UFF e concluí MBA em Comércio Exterior na UFRJ e tive, durante a graduação, a oportunidade de fazer um intercâmbio acadêmico de 4 meses numa universidade francófona no Canadá ao receber uma bolsa do governo canadense.
Como experiência profissional, fui estagiário na área de Chegadas e Partidas no Comitê Organizador dos Jogos Rio 2016, tendo lá sido efetivado e trabalhado até o encerramento das operações dos Jogos Paralímpicos. Nesse cargo, auxiliei o planejamento e execução das operações de chegada e partida dos atletas, das delegações e dos clientes de mídia no Aeroporto RioGaleão.
Durante 2 anos, fiz parte da Estante Mágica, a maior plataforma de incentivo à leitura da América Latina que transforma alunos em escritores de seus próprios livros!
Passei por diversas áreas lá (Onboarding, Suporte ao Cliente e SDR).
Atualmente, na Carta, minha primeira empresa internacional, trabalho desenvolvendo minhas skills para dar aos nossos clientes a melhor experiência possível. Tenho aprendido bastante sobre o mundo de Private Equity e me comprometo a sempre atender com rapidez, eficiência e qualidade os nossos clientes.
Priorizo, acima de tudo, o trabalho em equipe, a escuta ativa, a empatia assertiva e a diversidade.
Sou Ideativo, Estratégico e Analítico. Gosto de me reinventar e colocar a mão na massa! 
I am an Oxford University graduate, currently working as the Latin America Policy Lead for OpenAI. I've previously worked at organizations like Zoom, Facebook/META and the Rio 2016 Olympic Games. Having engaged with business projects and non-profit ventures throughout Latin America, Europe, and Asia, I have global work experience in four languages (English, Portuguese, Spanish and French), as well as a skill for taking projects forward in challenging environments. I am British, Canadian, and Ecuadorian.
Featured in the Folha de São Paulo newspaper in 2014, I was the first person from Latin America and the Caribbean to be awarded the Oxford Graduate Full Scholarship in the United Kingdom. 
