Company Info for paradigmtechnology.com | IcebreakerMembers
Senior Program Manager, delivering successful enterprise business initiatives across multiple practice scopes, including Data Centers, IT Infrastructure, Automation, Airlines, Logistics, Supply Chain, and Transportation, while effectively collaborating with internal and external stakeholders. Career highlights include:
Developed and implemented a comprehensive multi-year roadmap for Amazon site launches, including Fulfillment Centers, Sort Centers, Delivery Stations, and Gateways.Collaborated with cross-functional teams to identify business needs and opportunities, defined project scope and goals, and established project timelines and budgets.
Utilized project management tools such as Microsoft Project and Jira to track progress, manage risks, and ensure timely delivery of project milestones.
Single threaded leader that launched 90 Fulfillment Centers and 85 Sort Centers for a period of record breaking growth between 2016-2022, expanding total network capacity by over 55 million packages shipped annually.
Designed and executed comprehensive standard operating procedures (SOPs) to enable smooth daily operations within optimized operating windows for each fulfillment process.
Built and perfected numerous organization wide process tools, including the Adjustment Management Process, Internal Customer Simple Issue Manage chain process, Fulfillment and Sort Center optimization Project, and Expenditure Redundancy Program.
Streamlined RFP and vendor transition process by implementing Asana, resulting in a 9% reduction in delivery time to a key site. Leveraged Asana's task management, communication, and collaboration features to track project progress, resolve issues in real-time, and ensure timely completion of milestones. As a result, the project was delivered on-time and under budget, exceeding client expectations.
Designed and developed Tableau dashboards to track and analyze rack turn-up SLA and first pass yield, resulting in a 13% improvement in on-time delivery and a 3% reduction in rework.
Leveraged Power BI's data integration capabilities to bring together disparate data sources, including a labor cost optimization initiative for rack tun up (RTU).
Conducted a thorough review of the Business Requirement Document to gain a comprehensive understanding of the process, and then expertly crafted the Test Plan and Test Cases accordingly.
Tools Utilized: Asana, Excel, Jira, Microsoft Office, Microsoft Project, Power BI, PowerPoint, Python, ServiceNow, SQL, Tableau, Visio.
Methodologies: Agile, CPM, CRM, Gantt, PERT, Six Sigma, Waterfall 
