Company Info for kollective.com | IcebreakerMembers

I am a seasoned and business-focused technology leader with proven track record spanning 20 years in various domains such as mobile/desktop/web app development, multimedia/platform development, Microservices/cloud technologies, and embedded systems. Throughout my career, I've demonstrated exceptional relationship skills and business acumen to create strategies to consistently deliver complex enterprise-grade apps and micro services solutions at cost effective way.
My main strength lies in converting complex customer requirements and business plans to strategy which can be used for seamless execution. I have successfully managed product lines generated 100s of millions of revenue. At TextNow I helped company reduced the operating cost while increasing the product quality and velocity helping company with profitable operation at scale of $100+ million. At 8x8 I managed their UCaaS Apps, backend micro services, CPaaS SDK/APIs which generated $400+ million in ARR. At Samsung led the development of world 1st commercial RCS stack and worked with various telecom operator to perform IOT
Customer obsession is another trait which I embodied deeply, I led engineering efforts for customer sponsored program started by CEO at 8x8, resulted in saving millions of dollars through customer retention and churn reduction.
I built and managed high performance geographically distributed full stack organizations to develop complex and innovative SaaS products. My understanding of business, customer focus and drive for innovation and impact I made, was acknowledged through various awards in past organizations
• 8x8 Critical Talent Award for engineering excellence and help reduce churn by increasing customer satisfaction resulting in 10s of million of revenue conversation
• TextNow Phonie Award for saving millions of dollar in carrier cost
• Dialpad Thomas Edison award for Innovation for developing their Video conferencing full stack solution helping them gain Unicorn status
• Samsung Business Contribution Award for year 2006 and 2007
• Samsung Core Employee Award and Samsung Spot Award for outstanding contribution 
-Building high performance teams: Hiring solid contributors and giving them the support they need to be rockstars
-Strategic account management: I have cultivated relationships ranging from Jr. IT guys to C-Level execs at multibillion dollar companies
-Deep product knowledge and strategy: Playing golf with customers is nice but what they really want is an expert that can assess their business needs and deliver a solution that meets them. They want someone that can help educate them on industry trends
-Marketing & upsell: To drive upsells you need a product that solves a problem, a message that resonates and the right relationships to drive it through
Specialties: Customer success, SAAS, customer advocacy, enterprise customers, product strategy, renewal, churn reduction, customer insight, evangelism, customer adoption, sales, upsell, product, salesforce.com
Industries: Enterprise Software, IoT, Video, High Tech, Telecom, Financial, Advertising, Marketing