Company Info for itcinfotech.com | IcebreakerMembers

I have been fascinated by human behavior for as long as I can remember, It started with reading Dale Carnegie's seminal 'How to Make Friends and Influence People' during my school days and later dense psychology textbooks in our college library when in reality, I was training in Computer Science Engineering. I decided that I wanted to make ads, since advertising seemed an ideal mix of persuasion and creativity, stuff I was fascinated by. While my engineering degree didn't get me anything apart from bemused looks in agencies, this curiosity about human motivation and decision making eventually shaped the direction of my career as I have since then taken up 4 different careers that have their moorings in Behavioral Sciences.
A few years ago, while working on yet another technology driven 'new ways of working' project, I realized 'bad design' is the main reason my job exists in the first place. My work essentially was becoming something between a firefighter and a used car salesman, driving the adoption of soul-numbing enterprise applications. Around that time I had also been getting deeper into Human-Centered Design, as it gave a vocabulary to all that I had been doing throughout my career. I eventually realized that 'Design is the most effective way of influencing behavior change'. I now wanted to make my job redundant, so I decided to formally acquire the skills while distancing myself from the solution-centric approach consultants excel at. I applied to and got admitted to Parsons School of Design which is counted among the world's best design schools. There I got to formally learn how Human-Centered Design can be used to build great products, services, and experiences. Today, I lead a large team of designers and strategists, working on imagining and simplifying experiences. 
SAP CPI Developer || Integration Specialist
🌐 Driving Seamless Integration Solutions | Enabling Business Transformation 🚀
Welcome to my LinkedIn profile! I am a passionate SAP CPI(Cloud Integration) Developer and Integration Specialist with expertise in designing and implementing robust integration solutions. I thrive on solving complex business challenges and streamlining workflows through seamless data exchange between applications and systems.
With a strong focus on SAP SuccessFactors Integration Center, I specialize in delivering high-performing integrations that optimize business processes and enhance data accuracy. My work is driven by a commitment to quality, collaboration, and innovation.
💼 Professional Experience:
✅ Integration Expertise: Developed and streamlined 90+ iFlows in SAP CPI, reducing time-to-market by 20%. Successfully migrated 45 Dell Boomi interfaces to SAP CPI, ensuring better performance, error handling, and scalability.
✅ Client-Focused Solutions: Delivered 12 complex interfaces within 2 months, earning client appreciation for operational efficiency and cost savings.
✅ Boomi PI/PO Axway Integration:Proficient in developing end-to-end integration solutions SAP BTP/Integration Suite/cloud platform/Boomi end-to-end development, including building connectors, data mappings, process orchestrations, and error handling. Besides that I also have workable knowledge on PI/PO and Axway.
✅ API Development: Skilled in creating and managing RESTful and SOAP APIs for seamless data flow.
✅ Data Transformation: Expertise in data mapping, transformation, cleansing to ensure accurate and reliable data synchronization.
✅ Leadership & Collaboration: Adept at coordinating with cross-functional teams, leading projects SIT to Hypercare, resolving integration challenges swiftly.
✅ Performance Optimization: Reduced runtime of global interfaces in SAP CPI from 3 hours to 15 minutes, achieving remarkable efficiency gains.
✅ Technology Proficiency: Skilled in GroovyScript, Java, JSON, XML, REST, and SOAP technologies.
🏆 Achievements:
🥇 Successfully implemented complex integration projects for BAT & RAI, resulting in improved operational efficiency and cost savings. Got client appreciation 9 times till yet due to my proactively designing the interfaces.
🥇 Recognized by British American Tobacco (BAT) for exceptional performance in delivering high-quality integration solutions on time.
Tools & Methodologies:
🔹SAP Cloud Platform Integration (CPI), Dell Boomi
🔹ERP Systems: SAP SuccessFactors
🔹Tools: NewRelic, Postman, SOAP UI, ServiceNow, Cherwell 
As a native German based in Berlin, I’ve also lived in Switzerland and Spain, which has given me a broad international perspective and personal development. After a successful career in international software product sales, I transitioned into over 20 years of recruitment management and talent acquisition, where I developed a strong expertise.
People strategy has to meet emotional intelligence.
I have extensive experience of working with consultancies, SMEs, start-ups and large corporations in interim and permanent leadership roles, with a focus on IT and tech sales.
Who I am:
I am an expert in strategic hiring with over 20 years of experience building cross-cultural teams in tech, sales and digital sectors across EMEA, the US and strived Asia.
As a certified hypnotherapist and coach, I love to combine people strategy with emotional intelligence to create meaningful journeys and sustainable growth.
My beliefs:
Great professionals don't just fill roles; they shape futures. I understand markets and business needs, and I know how revenue works in a holistic sense.
Connect if you're passionate about building human-centered business relationships or want to boost clarity, leadership, or confidence with my knowledge.
And yes, i am bad on Excel :-) 
We build AI you can trust. As AVP & Global Head of the Infosys Responsible AI Office, i help turn principles into actions that can be enforced. Conduct Responsible AI Research, build AI Governance, AI Regulation, AI Threat Management, AI Ethics, and RAI Policies across various architecture patterns including LLMs, Agentic AI. We codifies policy into code, onboard international standards, access controls, threat detection, and auditable oversight so AI ships fast without breaking trust.
#What I do?
Design and enforce Responsible-by-Design programs across Infosys
Engineer enterprise guardrails and enforce real-time AI threat management to keep AI models, LLMs, and autonomous AI agents secure.
Map controls to regulations and standards (EU AI Act alignment, ISO 42001), and automate compliance.
Build and use Evals, Benchmarking, and automated/manual red-teaming
#Highlights:
Built Infosys guardrails and AI3S (Scan • Shield • Steer) approach to operationalise governance at scale.
Helped define 12 focus areas for Responsible AI and embedded them into delivery workflows.
Member, ISO/IEC JTC 1 SC 42 (AI); NIST Primary POC for AI Safety; Member, Forbes Technology Council.
Frequent keynote speaker on governing autonomous AI agents and securing model ecosystems.
I collaborate with CXOs, regulators, and builders to translate policy into measurable controls and measurable controls into business advantage. If you’re scaling AI and want it resilient, compliant, and explainable, let’s connect.