Particulier - ING | Icebreaker

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Particulier - ING | Icebreaker

Particulier - ING

Particulier - ING

Bij ING regel je zonder gedoe al je dagelijkse bankzaken. Met oog voor later.

130 members

Contact info

Link

ing.nl

Members

Fianna Nieuwenstein

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Customer Journey Expert - Digital Sales & Customer Interaction at ING Nederland

Gregory Van Droogenbroeck

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Director Quantitative Sustainable Investment research

Tatiana Panzeri

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Strategy & Transformation, B2B SaaS | ex-McK

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Agile ◦ Dev♥Ops ◦ FinTech ◦ HXM ◦ SQA ◦ SAP ☁ SuccessFactors

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Hi, I’m Ben van Stee. Customer-centricity has been a driving force throughout my career. Starting in market research, I expanded my expertise working in multiple roles focusing on customer experience, marketing, and innovation. At some point it felt like something was missing to move the needle and make a noticeable impact. I needed something else, so I started reading and exploring what was out there. My real transformation came when I discovered books like Nudge, Influence, Atomic Habits and Predictably Irrational. These books opened a whole new realm of marketing psychology and economic thinking. That was it. I was hooked! Fast forward to the present day and I’ve fully made the transition. I discovered my own blind spot for how human decision-making really works. Last year I decided to do a post-master's degree in behavior change. Combined with my 20+ years of experience as a corporate consultant in CX, innovation and customer research, I can support the process of designing innovative solutions your customers really love. In 2024, I opened my own consultancy: The Customer Inspiration Agency > https://tcia.nl/ It’s been amazing and I’m constantly energized by not only the work I do, but also the greater potential in this field by understanding the quirks of the human mind and use this knowledge to positively change how people live. Creating great customer experiences is not easy, but here’s some good news. I believe the key challenge is all about creating a natural connection with customers, making them feel understood, in control and looked after. A behavioral approach combined with technology, can help to relieve customer pain points and deliver delightful experiences in any industry.

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Fullstack Developer specializing in UI, Node/Express, and AWS services such as Lambda, EC2, S3, Cognito and more. Proficient in: Best practices for complex, decoupled UI architectures. Both functional and object-oriented (OO) development. Advanced prompt engineering for text-to-text models, including ChatGPT and Claude 2 (Early adopter). Operating systems: Linux and Windows. Databases: SQL and NoSQL. Cloudflare Expertise: Wrangler and Workers R2 Storage Development Skills: Languages: TypeScript, Vanilla JavaScript. Testing: TDD with React-Testing-Library, Jest, and Enzyme. Frameworks & Libraries: Vite, React/Next.JS (Started SPA development with Backbone and Marionette.js), GraphQL, REST APIs, Lit Web Components, Node/Express (API Design). Authentication: JWT, OAuth 2. Web Technologies: PWAs, Service Workers, Docker Compose, containers, HTML5, CSS3 (including CSS Grid and Flexbox). Security: OWASP best practices, secure API design. Preprocessed CSS: SASS, SCSS, Less. Modern backends as a service: Appwrite, Supabase.

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Experienced Head Of Corporate Sales with a demonstrated history of working in the financial services industry. Skilled in Financial Risk, FX, Interest Rate, Commodity and Equity Derivatives, Risk Management, Customer Service, and Banking. Strong sales professional with several managerial experiences and digital projects.

Geerte de Visser

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Naturally optimistic and inclusive leader with an eye for talent. I thrive on helping people grow, love generating new ideas, and enjoy creating successes together that contribute to a better world.

Maxim Khatskevich

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Major contributor to Apple Pay integration (iOS part) for Rabobank Netherlands in 2019 that featured robust implementation with 0 iOS related production incidents. Worked in all 3 major banks in NL — Rabobank, ING and ABN AMRO, as well as Nike HQ (custom iPad based self-checkout POS app). • TECHNOLOGIES: SOLID, MVVM, Fastlane, Swift, SwiftUI, async/await, Swift structural concurrency, Combine, Multithreading, UIKit, Objective-C, AutoLayout, XCUI Testing, Unit Testing, Azure DevOps, Push Notifications, Location Services, Multimedia, Video Streaming, RESTful API, WebSockets, Cocoapods, Firebase, Bluetooth LE. • QUALIFICATIONS: Software Architecture, Data Modelling, Technical Leadership, Business Analysis, Specifications, Wireframes, UI Design, UX design, Prototyping, Algorithms, Code Writing, Testing, Debugging, Automation.

Remko van de Water

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Head Metals & Mining Americas at ING

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