ibex | Digital CX Outsourcing for the World's Leading Brands | Icebreaker

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ibex | Digital CX Outsourcing for the World's Leading Brands | Icebreaker

ibex | Digital CX Outsourcing for the World's Leading Brands

ibex | Digital CX Outsourcing for the World's Leading Brands

We are an elite CX outsourcer for the world's startups, scale-ups, and blue-chips.

54 members

Contact info

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ibex.co

Members

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As a Senior Technical Project Manager at 10Pearls, I leverage my engineering background, agile certification, and six sigma knowledge to deliver high-quality IT solutions for Fortune 500 companies. I have over 8 years of experience in managing software development projects across various domains, such as automobile, call center, and banking. I collaborate and manage software resources to establish project requirements, scope, priorities, budget, and schedules. I also identify, mitigate, and communicate risks to minimize the impact on the successful delivery of the project. I serve as a program manager for clients with multiple high-profile projects, overseeing all project activities within or across cross-functional areas. I excel at building constructive business relationships with the team and ensuring project support and commitment. My goal is to enable and empower my clients to achieve their business objectives through innovative and effective IT solutions.

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Skilled DevOps Engineer / Architect / Site Reliability Engineer with experience in infrastructure Automation, containerization and Kubernetes. As Senior Site Reliability Engineer, I have set up and managed 1000s of Linux & Windows servers, Linux Docker Hosts using orchestration tools e.g. ansible, terraform and cloud formation etc. Wrote different scripts to automate many deployments and OS based operations. Worked closely with vendors to slash company costs by 50%. Working on Jenkinsfile for CI/CD pipelines setup for multiple environments. Handle Blue/Green and Canary deployments for multiple products in legacy as well as Kubernetes infrastructure (both on cloud and on prem).

Amiel Angelo Apostol

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Business Development

Muhammad Taha Imran

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Product Manager @ YourVA | Product-Led Growth | Scrum Master | React JS | Figma | Cross-Functional Collaboration | Innovation

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🚀 Talent Acquisition Specialist | Strategic Sourcing & Headhunting | Candidate Experience Advocate As a Senior Recruitment Consultant, I specialize in experienced-level hiring and headhunting, helping organizations attract and secure top talent through strategic sourcing and market intelligence. I excel in full-cycle recruitment, from defining search specifications to mapping talent markets and engaging with high-caliber professionals across various industries. 🔹 Expert in Experienced-Level Hiring & Headhunting – Skilled in identifying and recruiting top-tier professionals for specialized and hard-to-fill roles. 🔹 Strategic Sourcing & Market Mapping – Leveraging advanced sourcing techniques, AI-driven tools, and deep industry research to connect with the right talent. 🔹 Client & Candidate Experience Focused – Building long-term relationships through trust, transparency, and consultative hiring strategies. 🔹 Global & Cross-Industry Exposure – Proven success in end-to-end recruitment across different regions, industries, and business functions. With a Bachelor of Science in Psychology (Magna Cum Laude, Class Valedictorian), I bring a strong understanding of talent motivation, career alignment, and recruitment psychology. Passionate about helping professionals find the right opportunities and organizations build great teams, just relocated in Canada and excited to continue growing in the talent acquisition space. 🤝 Always open to meaningful connections and discussions on recruitment trends, hiring strategies, and the evolving talent landscape.

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Extensive experience in global growth strategy, country expansions, founding startups, and working on corporate innovation. Lead business strategy and growth in APAC, MENA, EU and US. Currently heading the iPaaS Center of Excellence at Software AG, working on generative AI to build future of iPaaS. At LINE, headed the global strategy and consulting team for growth across multiple regions, APAC, MENA, and EU. Getting to a $10B IPO in 2016. Grew business to millions of users on multiple services at LINE, spreading over messenger, video, news, e-commerce, social, and banking services. Growing LINE into the world's top portal, beyond a social platform, catering to all content consumption needs and Fintech projects. Developing several internal ventures, expanding the business into Europe, SEA, and MENA regions via partnerships and new business launches. Previously, co-founded Pring, a mobile social network accessible over web and mobile. Growth hacked Pring to over 7 million users in 18 months. Lead customer marketing & development team, cracking code of how can industry engage consumers via mobile using Pring. Worked with over 200 businesses & customers ranging from MNCs to SME and micro businesses. These included the likes of Nokia, Coke, Unilever, P&G, Levi’s etc. Helped fund raising and a successful exit.

Laila Isabel Sanchez

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Experienced Talent Acquisition with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Screening, Management, Networking, Time Management, and Job Description Development. Strong human resources professional graduated from Centro Escolar University ( Manila ).

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Rizq is promised by Al-mighty Allah..just play your part and contribute, you'll be where you're meant to be.... on a lighter note :p I’ve Raised over $10M USD in funding & have launched products in Canada, UK, Pakistan, UAE & India. My last startup was acquired by Buzzvil (south korea) in 2018. I love working with early stage startups, helping them scale as a product, as a team and guide them on how to raise funding. I am a bootstrapper. I have initiative and insight and guts, but not much money. I will succeed because my efforts and my focus will defeat bigger and better-funded competitors. I am fearless. I keep my focus on growing the business—not on politics, career advancement, or other wasteful distractions. I will leverage my skills to become the key to every department of my company, yet realize that hiring experts can be the secret to my success. I will be a fervent and intelligent user of technology, to conserve my two most precious assets: time and money. My secret weapon is knowing how to cut through bureaucracy. My size makes me faster and more nimble than any company could ever be. I am a laser beam. Opportunities will try to cloud my focus, but I will not waver from my stated goal and plan—until I change it. And I know that plans were made to be changed. I’m in it for the long haul. Building a business that will last separates me from the opportunist, and is an investment in my brand and my future. Surviving is succeeding, and each day that goes by makes it easier still for me to reach my goals. I am a guerrilla. I will be persistent, consistent,and willing to invest in the marketing of myself and my business. Most of all, i'll remember that journey is the reward, I will learn and grow and enjoy every single day

Voltaire Michael Maglente

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Specialties: Targeted Selection Interviewing, Behavioral, End to End Recruiting, Sourcing, Stakeholder Management, Talent Acquisition, Executive Search, Salary Analysis, Negotiation, Communication, Presentation, Global Talent Acquisition, Reporting, Project Management, People Management, University Recruitment, University Relations, Social Media, Applicant Tracking System, Process Improvement, Recruitment Marketing, Job Market Insights

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Ability to understand ongoing market trends using exceptional communication, human, and strategic skills. Capable of providing solutions to problems in real time. Team player and always working towards achieving organizational goals with positive optimism. I also aim to work for an organization where I can utilize my knowledge, experience, and skills in the best way possible while learning all aspects of my work efficiently and in a timely manner.

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