Company Info for hawaiianairlines.com | IcebreakerMembers

Experienced professional with broad business experience—including sales, marketing, strategic planning, financial analysis, vendor management, operations, internet technologies and e-commerce. Extensive experience in the telecommunication, travel and financial services industries.
Specialties: financial analysis, product management, strategic planning, e-commerce, business development, sales, project management, marketing technology, start-ups, lean methodologies 
Passionate about full-stack development and deeply fascinated by the intersection of cloud technologies and software engineering, my journey as a Software Engineer was significantly shaped by my academic tenure at Arizona State University. Here, I delved deep into the intricacies of software engineering, focusing on cutting-edge technologies and methodologies. My expertise spans across a diverse range of programming languages, including C, Java, Python, and Kotlin, enabling me to architect elegant and efficient solutions. I specialize in front-end technologies such as HTML, CSS, Bootstrap, and JavaScript, ensuring seamless user experiences. Additionally, my proficiency in back-end frameworks like Spring Boot, TypeScript, and Next.js empowers me to create robust, scalable applications. With a keen eye for detail, I have honed my skills in cloud platforms like AWS and Google Cloud, utilizing services such as EC2, S3, and Lambda to optimize deployment and resource management. This holistic approach, combined with my passion for software testing, drives my dedication to ensuring high-quality, end-to-end solutions. Eager to contribute to innovative projects, I am always on the lookout for opportunities that allow me to leverage my skills in full-stack development and make a meaningful impact in the ever-evolving tech landscape. My keen interest and experience in software testing further fuels my commitment to delivering reliable and flawless applications. 
A senior level program/project manager and a highly motivated, results oriented individual. Has over 15 years of responsibility with project management, process improvement, analysis and compliance in various areas. Areas of expertise are high tech, medical, banking, residential/commercial mortgage lending, real estate leasing, wholesale, retail sales, hospitality, government and service environments.
Expertise in ERP Systems such as Infor/Lawson, Oracle, PeopleSoft, JD Edwards, SAP and Tyler Munis.
Bringing extensive experience with implementations, change management, website development with content management, software development. Has the ability to perform compliance analysis, process re-engineering and, system administrative support. Other experience with ERP systems includes technical designs, program conversions and, upgrades.
Also having diverse experience and, proven accomplishments in developing corporate financial growth, stability, and performance. Proven leadership qualities. Broad understanding of financial audit requirements and procedures at all levels of business including evaluating, analyzing, tracking, and communicating financial data. Also having experience managing project initiatives for SDLC, COSO, SOX, CPI and, HMDA.
A Certified Six Sigma Black Belt with experience and a strong technical background. The ability to develop new ideas, streamline efficiency while providing accuracy with a high level of quality. Also, having the ability to work well within team environments and can communicate and interact effectively with individuals of all levels of the organization.
Can successfully work with several different clients on varied projects simultaneously.

I’ve spent more than two decades helping teams and communities thrive: scaling customer support for millions, building communities from scratch, and rolling up my sleeves to solve problems wherever they show up.
My background covers customer success, community growth, content and communications, technical onboarding, incident response, and support ops across enterprises, startups, and DAOs. I’ve managed large customer service teams and worked hands-on with developers, enterprise clients, and first-time users alike—always aiming to make new technology more useful, accessible, and human. I’m also deeply interested in AI, and love using it to build, experiment, and reinvent how I work and create.
I believe in creating predictability and building repeatable systems that people can rely on. I care about making things clearer, friendlier, and more resilient—especially in fast-moving, high-stakes environments.