Returns software and reverse logistics for e-commerce merchants | Icebreaker

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Returns software and reverse logistics for e-commerce merchants | Icebreaker

Returns software and reverse logistics for e-commerce merchants

Returns software and reverse logistics for e-commerce merchants

Happy Returns, a UPS company, makes returns beautiful for shoppers, merchants, and the planet with our returns software and reverse logistics.

7 members

Contact info

Link

happyreturns.com

Members

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I have a passion for learning. My ideal position will provide new challenges and give me an opportunity to expand my skills in technology, communication and leadership. I have always had a strong interest in mathematics, this interest started with logic puzzles and has brought me to software. I enjoy the design process of a new project as well as requirements analysis.

Ashley Bienvenu

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Owner, NEAT Method Park City

Arthur Mendes, CFA

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Experienced technical Product Manager with a Computer Science degree and 10 years in this role. I’ve worked across a variety of industries and products; semiconductor, SpaceX supply chain, health tech, and now reverse logistics in eCommerce.

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inventing like crazy

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As an Engineering Manager at Happy Returns, a UPS company, I contribute to building reliable, scalable infrastructure while fostering high-performing, inclusive engineering teams. With over a decade of experience, I focus on SRE best practices, process automation, and platform enhancements to drive operational excellence. Examples include scaling APIs to handle millions of daily requests and enabling faster deployments through DORA metric dashboards. My mission is to empower teams with robust tools and processes that optimize efficiency while promoting collaboration and innovation. By partnering with cross-functional teams, I’ve helped reduce incident response times and negotiated vendor contracts to deliver cost savings. Dedicated to lifelong learning, I am passionate about leveraging emerging technologies to solve complex engineering challenges and improve user experiences.

Andre Dennis, MBA, CSM, CSSGB

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• As a results-oriented Operations Executive, Andre is driven by a relentless pursuit of excellence and a commitment to putting customers first. Andre has a start-up mentality, and a proven track record of breaking records and achieving ambitious goals; he brings over two decades of successful leadership experience at some of the world's most innovative and admired fortune brands. • An out-of-the-box thinker and cross-industry people leader, Andre has earned numerous accolades for exceeding performance targets and customer service satisfaction across diverse industries. With a focus on delivering exceptional results, he has provided invaluable guidance to C-suite leaders for over a decade, consistently exceeding rigorous corporate KPIs in fast-paced, deadline-driven environments. • Andre's expertise lies in driving operational efficiency, reducing costs, and increasing productivity. He has a proven track record of successfully implementing significant cost reduction projects, optimizing resource allocation; and building, implementing, and managing eCommerce/omnichannel fulfillment and delivery operations. With a focus on team leadership and strategic partnerships, Andre has demonstrated the ability to grow and mentor large diverse teams of over 8000+ individuals. He excels in overseeing multi-billion-dollar assets and operations, and his strong background in corporate brand identity development—ensures effective team management and omnichannel success. Industry knowledge not limited to: Big Box/Specialty & Luxury Retail, eCommerce, High Volume/High Traffic Management, Six Sigma, HR, Government/Regulatory Compliance, Warehouse Distribution, DTC, B2B, Supply Chain, Logistics, Robotics, Manufacturing, Fleet, Wearable Medical Devices, 24/7 Operations, and Consulting. Strengths Finder 2.0 Assessment: Futuristic, Strategic, Activator, Focus, Relator