Company Info for empiremerchants.com | IcebreakerMembers
Certified from Brooklyn Job Corps Academy in A+ Certification, I also have hands on training and experience in computer installation, upgrading, configuration, and troubleshooting as well as extensive experience with Windows Operating Systems. I am Network+ Certified with networking skills. I can do networking installation, configuration, upgrade and troubleshooting. I also am Security+ Certified with some computer security and maintenance skills.
Career Highlights
• Install, configure and troubleshoot PC Desktops and Laptops.
• Experience with Windows networking including installation, upgrades and troubleshooting.
• Backup files and folders on internal hard drives, external hard drives, CDs, DVDs, Floppy Disks, flash drives and hard drives on the network.
• Setup computers on the network to see each other in workgroups and join the computers to the domains to connect to servers.
• Troubleshoot network, software and hardware problems.
• Add/remove protocols, services, adapters and clients in network settings on each computer. Also, make network cables that are CAT 5(RJ-45).
• Share folders or files on the network for people or clients to get access to them, and also share the external and internal devices.
• Ability to setup DSL and Dialup internet on computers by using wired Ethernet cables, telephone cables, and setup the firewall. Also can setup and configure wireless network on PC Desktop and Laptop computers and wireless security.
• Examine and perform maintenance on computers.
• Install, configure and update antivirus and spyware programs to protect from viruses and spywares.
• Implement setup on User Accounts for users and its permission by groups or individuals based on files, folders or devices, and create a password for each user.
• Provide onsite support to customers on company software and hardware.
• Build PC Desktop Computers from scratch by putting hardware parts together. 
