Crosscap - We Transform Your Omnichannel Marketing | Icebreaker

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Crosscap - We Transform Your Omnichannel Marketing | Icebreaker

Crosscap - We Transform Your Omnichannel Marketing

Crosscap - We Transform Your Omnichannel Marketing

Leaders of enterprise marketing teams rely on our suite of solutions to transform their omnichannel campaign planning, management, and physical distribution.

3 members

Contact info

Link

crosscap.com

Members

Marie-Pierre Bélanger

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VP Product | Home Energy Management Systems | Cloud & Edge Intelligence for Every Household

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Customer success leader with demonstrated success in developing, growing, and retaining key accounts and leading enterprise-wide programs that deliver world-class customer experience, achieve savings, and accelerate growth through improved business operations, rapid user processes and technology. Hands-on experience working across multiple industries and early and late stage startups, Fortune 100 organizations, and AMLAW 100 law firms. I have more than 13 years of experience leading customer success initiatives and managing high-level implementations for Fortune 100 organizations and AMLAW 100 law firms. Drawing from my core belief that honesty, integrity, clear communication, and ethical business stewardship is the foundation of an organization’s success, I have leveraged diverse customer success methodologies and operations management skills to launch new business ventures, generate increased revenues, and achieve high-levels of customer satisfaction and retention. My positive and energetic attitude works to cauterize my data-driven decision-making skills to implement and manage strategically sound, cash-positive projects. Snapshot of Value Offered: ▪ Achieved a 93% customer renewal rate through three large product updates during first six months with ROSS Intelligence. ▪ Developed and executed strategy to manage key accounts accounting for 11% of the annual revenues at Beckon, Inc. ▪ Restructured original SOW budget at CrossCap to add $1.6MM of feature enhancement and licensing revenue to Company’s bottom-line. ▪ Played key role in launching Vianet Americas and establishing operational infrastructure and delivery models. ▪ Reduced operational costs by 12% at TapDynamics by improving systems, processes, and policies. ▪ Extensive experience successfully overseeing P&Ls and managing budgets in excess of $1.8MM.

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Creative, highly motivated and deadline-savvy product designer. Superior work habits and layout skills. Excellent communication skills. A strong team player, able to establish effective rapport with software engineers, product managers, art/creative directors and copywriters in an agile environment. Consistently put needs of client and project first. Passionate about products that look elegant and simple yet solve complex tasks and create the best user experience. Have a quick turnaround.