Leading AI-Powered Call Center Software & Dialers | Convoso | Icebreaker

Leading AI-Powered Call Center Software & Dialers | Convoso | Icebreaker

Members

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I’m a marketing manager with experience in both web and traditional advertising, promotions, events, and campaigns. I have worked on integrated campaigns for major clients and have been recognized with several awards during my career. I spend a lot of time understanding the business and the audience before suggesting ideas. I can (and often do) work well alone, but I’m at my best collaborating with others.

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I am a people operations consultant, recruiter, and C-suite advisor for early-stage startups (or anyone who needs to add headcount quickly). I help CEOs and founders envision, strategize, and execute what is often the very first iteration of their People & Talent function. Business leaders turn to me to lay the groundwork for long-term scalability and success—from broad assessments of their needs, risks and opportunities, to hiring, employee compensation, culture, mental health, DEI, and company brand—I put the right structures and systems in place for success. I have earned a reputation for work ethic, grit, and a deep commitment to culture and values. I’m known for working fast, establishing relationships built on trust, and for going outside the traditional channels to discover top talent. I hit the ground running with a high degree of autonomy. And I execute in a way that is repeatable and scalable, allowing me to seamlessly hand off the reigns to an internal leader when the time comes. Startup teams turn to me for… >> Creating a hiring brand with care and intention. My work includes thoughtful attention to the company brand and candidate experience. >> Hiring everyone from entry-level and customer service to the C-suite team—across all industries, all functional areas of expertise. >> Honest and candid evaluations of where they are and what they need to do to achieve their people and talent goals. >> Thinking creatively about improving the People experience, including mental health check-ins, diversity and inclusion, and feedback loops. >> Creating structure, process and systems. I create efficiency from scratch and design my systems for easy and scalable training. >> Attention to both the bird’s eye vision and the in-the-weeds details of what it takes to get things done in people operations. I am an entrepreneur and survivor at heart—I have been working and on my own since age 14. My early-career sales, management, and startup experience lent itself naturally to recruiting and HR. After starting my own consulting business in 2016, I have never looked back. Outside of work, I enjoy exploring Los Angeles, traveling to beaches, food and watching a Cowboys game with family and friends. I am heavily involved in the South Bay based charity, Walk with Sally, we support children impacted by cancer by providing care-centered one-to-one fellowships and additional programs and services to uplift the family unit and lessen the burden of cancer. www.jennnfriends.com jenn@jennnfriends.com www.walkwithsally.org

Gabe Marcial Torres, MBA

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I'm an accomplished HR professional with a proven track record of driving global talent strategies, operational excellence, and innovative solutions. With over a decade of experience spanning HR operations, talent acquisition, and administrative leadership, I've had the privilege of guiding organizational growth in dynamic industries. My expertise includes establishing international entities, developing compensation frameworks, and championing DEI initiatives. I excel at navigating complex challenges, from legal compliance and vendor partnerships to employee mobility and workforce analytics. A strategic thinker and problem solver, I’m passionate about fostering inclusive cultures, enhancing operational efficiency, and empowering teams to thrive. Whether it’s launching new offices in international markets or streamlining processes for optimal performance, I’m dedicated to creating meaningful impact at every level. When I’m not immersed in my professional pursuits, I enjoy exploring innovative technologies, building creative projects, and connecting with like-minded professionals who share my commitment to excellence and growth. Want to learn more about me? Listen to this AI podcast about my background! ---> https://tinyurl.com/GabeMar

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I’m a performance marketing strategist with deep expertise in lead generation, paid media, and creative testing across multiple verticals - mortgage, insurance, solar, and many others. Over the past several years, I’ve managed multi-million-dollar ad budgets and scaled campaigns that consistently deliver thousands of qualified leads daily. What sets me apart is my ability to bridge creative and analytical worlds: I’m a performance marketing strategist with deep expertise in lead generation, paid media, and creative testing across mortgage, insurance, solar, and debt relief. Over the past several years, I’ve managed multi-million-dollar ad budgets and scaled campaigns that consistently deliver thousands of qualified leads every single day. I’ve built a reputation as one of the highest spenders in my category on platforms like Google, MediaGo, Taboola, Outbrain, and NewsBreak, giving me unique insight into how to scale effectively across different ecosystems while maintaining profitability. What sets me apart is my ability to bridge creative and analytical worlds: I design data-driven campaign frameworks that maximize ROI. I lead end-to-end creative production - from scripting and talent direction to large-scale ad testing. I build scalable growth systems, leveraging affiliates, publishers, and new channels to unlock untapped opportunities. At my core, I’m obsessed with growth. I don’t just buy media - I engineer campaigns that perform, scale, and adapt in fast-changing environments. If you’re in the business of growth and want to connect, let’s talk.

Natalie ★ Peled David

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Results-driven, dynamic business leader with a passion for building collaborative, high-performing teams that deliver impactful results. Ambitious Revenue Architect with a proven track record delivering successful business outcomes across Go-to-Market functions - Sales, Strategy, Client Success, Rev Ops, Enablement, and Business Operations - in progressive roles for Israeli- and US-based B2B tech companies. natalie.peled@gmail.com